Testimonials

MICHELLE C.

Words cannot express our gratitude to Kristen for securing us our first home. We found her by chance, referred to us by another agent we randomly contacted from an advertisement on another real estate app. Said the agent did not live or work in the area, so she said she would find us a real estate agent in Monterey county. Enter Kristen Kitaji. We were a bit nervous using somebody that we didn’t know in an area we were unfamiliar with. One of my dearest friends is a real estate agent (out of state) so I’ve had a uniquely intimate look at what the job entails and what can go awry if a careless agent drops the ball. However, as we were looking to settle in the area and purchase a home remotely (thanks pandemic!), we didn’t have much choice, and I can safely say our leap of faith has paid off pretty spectacularly. And in the current market, as a first-time home buyer, I feel absolutely bles…

Words cannot express our gratitude to Kristen for securing us our first home. We found her by chance, referred to us by another agent we randomly contacted from an advertisement on another real estate app. Said the agent did not live or work in the area, so she said she would find us a real estate agent in Monterey county. Enter Kristen Kitaji. We were a bit nervous using somebody that we didn’t know in an area we were unfamiliar with. One of my dearest friends is a real estate agent (out of state) so I’ve had a uniquely intimate look at what the job entails and what can go awry if a careless agent drops the ball. However, as we were looking to settle in the area and purchase a home remotely (thanks pandemic!), we didn’t have much choice, and I can safely say our leap of faith has paid off pretty spectacularly. And in the current market, as a first-time home buyer, I feel absolutely blessed that Kristen crossed our path and was with us every step of the way to homeownership. In the past we have dealt with agents who were either dismissive of us as first-time home buyers, assuming we weren’t the effort in a high-value market, or who operated with the interest of rushing a purchase for the sake of securing their commission, regardless of whether it was best for us or not. Those experiences have made us keenly aware, highly skeptical, and deeply intolerant of such behavior. And not even the slightest hint of this came from Kristen. Ever. In fact, quite the opposite was true. In times when we placed our trust in her, she was never self-serving but sincerely put our needs above all else. Both when we began our search for budget entry-level homes, and when we expanded our budget into a more mid-range real estate (for the area). Both when we began searching from out of state, and later when we arrived in person. It did not matter what our circumstances were, she acted with the same level of integrity and consistency regardless. She was incredibly accurate in understanding the value of a home, what to offer, and when to offer it. She was highly strategic in regard to maximizing our chances of securing a home for the best possible price to us. She played hard ball Negotiating when needed. She advised us to walk away when it put us at risk. She was always respectful of our time and was always available when we needed her. She was clear and concise in communication. Having grown up here, she seemed to have limitless (and highly beneficial) connections at every turn, with everyone from listing agents to handymen to financial institutions. Even now after closing she is helping us both with finding a contractor and dealing with the county. Literally, every part of our home-buying process was graciously facilitated by her, and she made it seamless and stress-free. So in summary, If you are looking for a trustworthy real estate agent who is damn good at their job, congratulations… you just won the real estate agent lottery with this one! Thank you, Kristen, truly, for taking such good care of our family in what could very well be the biggest purchase of our lives. We are eternally grateful, and any client will be lucky to have you.

SHELLY M.

Kristin changed our lives. My husband and I had become exhausted from looking at countless homes that weren’t right for our family. Then covid hit and we hit the brakes on our new home dreams because we didn’t think we would be able to sell our current home in such a turbulent market. A few days before Memorial Day weekend, I casually sent my husband a listing “jokingly” saying we should just buy a house that was just listed because it had everything we needed. We called Kristin because we just needed to see it to satisfy our curiosity and she immediately set up the showing, where we fell in love. 20 days after I had sent my husband the listing, we were not only in the contract for the perfect home for our family (at a great negotiated price), but Kristin also had moved so quickly that our current home was in contract with a full priced over. We couldn’t believe it and definitely could n…

Kristin changed our lives. My husband and I had become exhausted from looking at countless homes that weren’t right for our family. Then covid hit and we hit the brakes on our new home dreams because we didn’t think we would be able to sell our current home in such a turbulent market. A few days before Memorial Day weekend, I casually sent my husband a listing “jokingly” saying we should just buy a house that was just listed because it had everything we needed. We called Kristin because we just needed to see it to satisfy our curiosity and she immediately set up the showing, where we fell in love. 20 days after I had sent my husband the listing, we were not only in the contract for the perfect home for our family (at a great negotiated price), but Kristin also had moved so quickly that our current home was in contract with a full priced over. We couldn’t believe it and definitely could not have done it without Kristin. We’ve worked with other REALTORS in the past and we were blown away by how much easier Kristin made the process. All we had to do was pack and we were moved in by the second week of July. That’s buying and selling a home in less than 45 days. Now settling into our new home, it has everything we need, our kids love it and the house two doors down, with the exact floor plan as ours, is currently in contract for $200k+ more than what Kristin was able to get our house for. Kristin treats you like family, she is empathetic, on top of it, and HUSTLES for her clients. I cannot thank her enough and actually look forward to doing this all over again with her. Thank you, Kristin!

ZACK R.

Kristen is a joy to work with. We found Kristen by accident, but we are so thankful we met her. From showing homes to answering calls and questions, she always made time for us. I was amazed at how quickly Kristen responded to us every time we needed advice or assistance. Kristen is kind, and friendly, and will go the extra mile for you to make sure you are happy. We are so thankful we found our dream home and Kristen made it possible. She made us feel like family and we felt like we gained a friend. We would recommend Kristen to anyone who is looking for a home in the area and wants an honest and knowledgeable REALTOR. We were first-time home buyers and had no idea what we were doing, but Kristen never made us feel silly and always talked us through everything. She kept our budget and vision in mind and treated us with dignity and respect. Thank you Kristen for everything!

GENE T.

Kristen is very responsive, very knowledgeable, and has a good sense of humor to go along with her many skills. She very quickly understood our need to acquire a condo in the Monterey area and helped us focus. She is very quick to respond to questions and concerns as they arise, and this is a very important skill that kept us on track, and calm. Her communication skills are also very good - she's clear and to the point. She definitely understands the nuances of the numerous process steps required to buy a property. Her follow-through after the sale on a few minor issues was also very good - she stuck with us to resolve them, even though technically the sale was 'done.' I give Kristen my highest recommendation. She is a knowledgeable, competent, kind, caring, respectful and all-around nice person to deal with!

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